Cancellation and Refund Policy

Thank you for considering our medical consultation services. Please find below the cancellation and refund policy that applies to our services:

  1. Cancellation Policy: a. If you need to cancel your scheduled consultation, please do so at least 24 hours prior to the scheduled appointment time. b. If you fail to cancel your appointment within the required time or do not attend the consultation, we reserve the right to charge you for the full consultation fee.

  2. Refund Policy: a. If you are not satisfied with the medical consultation you received, please contact us within 24 hours of the consultation to discuss your concerns. b. We will review your concerns and determine if a refund is appropriate. Refunds may be granted at our discretion and will be issued to the original payment method used for the consultation. c. No refund will be provided if the consultation was provided in accordance with industry standards and best practices, or if you failed to attend the scheduled consultation.

  3. In the event of a technical issue, such as an internet outage or power failure, we will do our best to reschedule the consultation at a mutually convenient time. If we are unable to reschedule, we will issue a full refund.

  4. We reserve the right to modify or update this cancellation and refund policy at any time. Any changes to this policy will be effective immediately and will be posted on our website.

If you have any questions or concerns about our cancellation and refund policy, please contact us at [].