Refund and Cancellation Policy
Effective Date: July 2026
Welcome to DrAMThirugnanam.com. This Refund and Cancellation Policy explains the terms governing purchases of digital products, online educational courses, and live educational meetings available through our website.
By purchasing any product or service from our website, you agree to the terms outlined below.
1. Digital eBooks
Our cardiology eBooks are delivered instantly in digital format after successful payment.
Because digital products cannot be returned once downloaded or accessed:
All eBook purchases are final.
No refunds, exchanges, or cancellations will be provided after purchase.
Please read the product description carefully before completing your order.
2. Duplicate Purchases
If you accidentally purchase the same eBook more than once, please contact us within 7 days of purchase.
After verification, we may offer:
A replacement download link
Store credit
Refund of the duplicate payment (at our discretion)
3. Incorrect or Corrupted Download
If you experience any of the following:
Broken download link
Corrupted PDF/EPUB
Missing pages
Technical download issues
Please contact us within 7 days, and we will provide:
A new download link
A corrected file
Technical assistance
This does not qualify as a refund.
4. Online Courses
Access to online courses is provided immediately or on the published course start date.
Before Course Access
If you cancel before course access has been granted, you may request a refund within 7 days of purchase, provided you have not accessed any course content.
After Course Access
Once you have accessed:
Videos
Course notes
Downloadable materials
Quizzes
Certificates
the purchase becomes non-refundable.
5. Live Webinars, Workshops & Educational Meetings
Registration fees for live educational events are generally non-refundable.
However, refunds may be considered if:
The event is cancelled by the organizer.
The event is rescheduled and you are unable to attend.
There is a duplicate payment.
Approved refunds will normally be processed using the original payment method.
6. Cancellation by Participants
Participants who cannot attend a scheduled live webinar or educational meeting may contact us before the event.
Depending on the circumstances, we may offer:
Transfer of registration to another session
Credit toward a future educational event
Refunds are not guaranteed.
7. Event Cancellation by the Organizer
If DrAMThirugnanam.com cancels an event for any reason, participants will receive one of the following:
Full refund
Transfer to a future event
Equivalent educational credit
8. Subscription Services
If any subscription-based educational services become available:
Subscriptions may be cancelled at any time before the next billing cycle.
Fees already paid are generally non-refundable.
Cancellation prevents future recurring charges but does not refund previous payments.
9. Price Changes
We reserve the right to modify prices of:
eBooks
Online courses
Live educational programs
Memberships
Price changes do not affect purchases already completed.
10. Unauthorized Sharing
All educational materials are protected by international copyright laws.
Refund requests will not be accepted if there is evidence of:
Unauthorized sharing
Distribution
Copying
Uploading
Commercial resale
Copyright infringement
Legal action may be taken where appropriate.
11. Payment Disputes
If you experience a payment problem, please contact us before initiating a chargeback with your payment provider.
Most issues can be resolved quickly through our customer support team.
12. How to Request Support
For refund eligibility, technical assistance, or event-related enquiries, please contact:
Dr A M Thirugnanam.com
Email: support@dramthirugnanam.com (replace if different)
Please include:
Full name
Email address used during purchase
Order number
Product or course name
Description of the issue
13. Processing Time
If a refund is approved, it will normally be processed within 7–14 business days to the original payment method. Processing times may vary depending on your bank or payment provider.
14. Governing Law
This Refund and Cancellation Policy shall be governed by the laws of India, without prejudice to any mandatory consumer protection rights applicable under the laws of your country of residence.
Contact Us
If you have any questions regarding this Refund and Cancellation Policy, please contact:
Dr A M Thirugnanam
DrAMThirugnanam.com
Email: support@dramthirugnanam.com
Last Updated: July 2026
This policy is suitable for a website selling digital cardiology eBooks, online medical courses, and paid live educational meetings, while allowing flexibility to handle genuine technical issues and event cancellations.
